DeckScore terms of sale

1. The product and the options

DeckScore is a written assessment of a pitch deck for a healthcare or life sciences company, prepared by HealthSeed and delivered as a PDF report. Two options are available:

• Report only (EUR 99): the full report.
• Report and Senior Partner review (EUR 399): the full report and one video session of up to 60 minutes with a HealthSeed Senior Partner, booked by you after payment and held within 30 days of delivery.

The report assesses the deck you upload, as submitted. It does not assess the company, its technology, or its prospects beyond what the deck states.

DeckScore is offered to companies and to people acting for a business. If you buy as a consumer, the mandatory consumer protection rules of the country where you live continue to apply in addition to these terms.

2. Prices and payment

Prices are in euros. Any value added tax that applies is shown at checkout before you pay. Payment is taken in full at the time of order, by card, through Stripe. HealthSeed does not see or store your card details. The contract is formed when payment succeeds and we send the order confirmation by email.

3. Delivery

We email the report to the address given at order within five working days of payment, counted on Zürich working days. A working day excludes Saturdays, Sundays, and public holidays in the canton of Zürich. If we expect to miss that time, we tell you before it passes and give a new date.

4. Cancellation and refunds

• Before work starts: you may cancel by emailing contact@healthseed.vc before we confirm that the assessment has started, and we refund the full price.
• If we are late: if the report has not reached you within ten working days of payment, you may cancel and we refund the full price.
• If we cannot assess the deck: if the file cannot be opened or is not a pitch deck, we tell you within two working days and either ask for a new file or refund the full price.
• After delivery: the service is performed once the report is delivered, and the price is not refundable, except as stated in section 7.
• Senior Partner session: a session not booked within 30 days of delivery lapses without refund. A session you cancel at least 24 hours before it starts is rebooked once.

If you buy as a consumer in the European Union or another country that gives a statutory right of withdrawal for online services, you ask us to start work immediately when you place the order, and you acknowledge that the right of withdrawal ends once the report is delivered. Until then, you may withdraw by emailing contact@healthseed.vc, and we refund the full price.

Refunds go back to the card used, through Stripe, within 14 days of the cancellation.

5. Confidentiality and deletion of your deck

Your deck and your report are confidential. Only the HealthSeed team working on your order reads the deck. We do not share it with anyone outside HealthSeed, and we do not use it to train any artificial intelligence model.

We delete your deck 90 days after the report is delivered. You can choose at order to let HealthSeed keep the deck after the report, so that we can consider introducing you to investors or partners in our network. We ask you before sharing the deck with anyone. You can withdraw that consent at any time by emailing contact@healthseed.vc, and the 90-day deletion period then starts. Decks from orders that are never paid are deleted 14 days after the order is created.

We may keep the report and a record of the order for as long as Swiss accounting and tax law requires. How we handle personal data is set out in our privacy notice.

6. What the assessment is, and is not

The report is HealthSeed’s professional opinion of how a healthcare investor is likely to read your deck. It is not investment advice, legal advice, regulatory advice, a valuation, a fairness opinion, or an endorsement of the company. A score, a tier, or a rank does not predict whether any investor will invest. Where the deck is silent on a point, the report treats it as not shown. Where team claims are checked against the public record, the check informs the commentary and does not change the score. Decisions you take after reading the report are yours.

7. Liability

We deliver the report with the care expected of an experienced healthcare commercial adviser. If the report contains a material error that we cause, tell us within 30 days of delivery and we correct it at no charge, or refund the price if correction is not possible.

To the extent the law allows, our total liability for any order is limited to the price you paid for it, and we are not liable for indirect or consequential loss, including lost funding, lost profit, or lost opportunity. Nothing in these terms limits liability that cannot be limited under Swiss law, including liability for intent or gross negligence.

8. Intellectual property

Your deck remains yours. The report is licensed to you for use within your company and with your advisers and prospective investors. The DeckScore method, scoring framework, and templates remain HealthSeed’s, and the report may not be resold or published as a HealthSeed rating.

9. Law and courts

These terms and every order are governed by Swiss law, excluding the United Nations Convention on Contracts for the International Sale of Goods. The courts of the City of Zürich have exclusive jurisdiction, subject to any mandatory place of jurisdiction for consumers.

10. Changes and contact

We may update these terms for future orders. The version in force when you pay applies to your order. Questions about an order go to contact@healthseed.vc.